Contact Us
We’re here to help you make the most of Rent Me! Whether you have questions, need assistance, or want to share feedback, our team is ready to assist you.
How to Reach Us
- Email: support@rent-me.app
Contact us for any inquiries, support requests, or assistance. We aim to respond to all emails within 24-48 hours.
Have Ideas to Improve rent-me.app?
We believe in building a community driven by our users. If you have ideas for:
- New categories for listings.
- Features or tools that would enhance your experience.
- Ways to make our platform more user-friendly and impactful.
We’d love to hear from you! Share your thoughts and help shape the future of rent-me.app by emailing us at:
support@rent-me.app
Your feedback is invaluable, and we look forward to creating a better community together!
Frequently Asked Questions (FAQs)
1. How do I book a service?
- Search for the service you’re interested in using the search bar or categories.
- Select a listing, check its details, and confirm availability.
- Click "Book Now" and complete the payment process to finalize your booking.
2. What is the cancellation policy?
- Cancellation policies are determined by the Host and vary by listing.
- You can find the cancellation policy in the listing details before booking.
- Refunds will be processed based on the Host’s policy and the booking terms.
3. How do I create a listing as a Host?
- Log in to your account and navigate to the "Create a Listing" page.
- Fill in the required information, including title, description, pricing, and availability.
- Add photos to showcase your service and submit the listing for approval.
4. When will I receive my payout as a Host?
- Payouts are processed within 5 to 10 days after the service has been completed.
- Ensure your payout details (bank account or PayPal) are accurate in your account settings.
5. What if I encounter a problem with a booking?
- Guests and Hosts should try to resolve issues directly through the platform's messaging system.
- If a resolution cannot be reached, contact our support team at support@rent-me.app, and we’ll assist you.
6. How do I report a user or listing?
- Use the "Report" button available on the listing or user profile to notify us of any issues.
- Alternatively, email us at support@rent-me.app with details.
7. Is my payment information secure?
- Yes, all payments are processed through trusted third-party payment providers with industry-standard encryption.
8. Can I suggest new features or categories?
- Absolutely! Email your ideas to support@rent-me.app, and we’ll consider them for future updates.